Last week, with little fanfare, the Graduate Center at the City University of New York did something very few private companies would ever do to protect its users’ privacy: it quietly began to purge its interlibrary loan records.
“This policy change is motivated by the idea that libraries should not keep more information about their users’ requests than necessary,” wrote Beth Posner, head of library resource sharing at the school.
Recently, it’s become more common to try to force librarians to turn over user information and compel their silence simultaneously.
As use of the law to acquire patron records since the Patriot Act has increased, librarians have become some of the US’s foremost experimenters in data security. Now they’re doing something even the most security-conscious private firm would never dream of (but have often been encouraged to do by security experts): purging sensitive information in order to protect their users.